UAConnect Override Request
If a section of a class you're needing to enroll into is closed, we cannot enroll you into it. Our office will only advise the following:
Talk with Your Advisor First before Considering the Following
"Take class next semester when you have priority enrollment"
"Drop or reschedule your other classes to resolve time conflicts with other open sections of the class you're needing"
"Join the waitlist, if one is available"
Note: Joining a waitlist isn't a guaranteed enrollment
Note: You can only be enrolled in one section of a class - this includes waitlisting for a class; meaning you can only be in one section of a class (waiting or not)
"Do you need to take the class?"
Do you need a MATH class to enroll into next semester's MATH or STAT class? Then consider taking the Math Placement Exam to skip over unnecessary MATH prerequisite courses!
If the class is College Algebra or Calculus, you may be able to take a CLEP Exam from the University Testing Center for credit instead
Talk with your advisor, perhaps another open MATH or STAT class will satisfy your degree plan just as well
"Take the class at another institution"
The Registrar's Office has a Transfer Equivalency Guide students can use to verify if the institution they take the course at instead will transfer correctly back to the University of Arkansas
- Since it involves taking classes at another institution, students are highly encouraged to talk with their advisors beforehand
You may also refer to our Student Support self-service page for additional information.
Temporary Prerequisite Override
If you expect to satisfy a course prerequisite before the semester begins, because you are currently enrolled in a prerequisite course or are waiting for transfer credit, use this form to ask for a Temporary Prerequisite Override.
Temporary Prerequisite Overrides are almost always granted, but expire before the beginning of the semester.
It is your responsibility to be sure you have a prerequisites course credit on file with the registrar 10 days before the semester begins. If you do not, you will be notified at your U of A email address and dropped from the course.
Permanent Prerequisite Override
If you feel you have satisfied a prerequisite in some other way you may ask for a Permanent Prerequisite Override. These are rarely granted, but do not expire.
Taking a similar course in high school is different than a prerequisite. The Math Placement Test (MPT) can also be used to satisfy prerequisites.
If you are unsure of what type of override you may need, please use the "Other" option in the override form so that we may look to see where the error is coming from.
Students are encouraged to first visit the UAConnect Knowledge Center to see if they can resolve their own error.
Prerequisites for Class Have Not Been Met
This is brought about when UAConnect checks the student's records (transfer credits, test scores, enrollment history, etc.) against the prerequisites set for a class (being listed in the Undergraduate Catalog of Studies).
The Prerequisite Override form may be used in cases where students will or have already met the prerequisites for a class.
Permission Number is Necessary for Enrollment
Our department does not use permission numbers for enrollment, but certain classes and their sections are reserved for specific groups of students. Here are a few common instances:
- Sections Reserved for CEA Students (see UAConnect section description if it mentions CEA)
- Sections Reserved for Online College Students (usually listed as 902 or 904)
- Courses Reserved for Honors College Students (usually followed by H code; e.g. MATH 2554H)
- Some On-Campus Online Sections (usually listed as 901 or 903; only open for enrollment the weekend before classes start - date specified in the course description)
- Department Consent Required (the instructor may need to email our office to expressly give permission for the student to enroll)
In these cases, students may contact the Registrar's Office or the instructor listed in UAConnect for more information.
This is where UAConnect avoids "double-booking" a student's time slots for classes.
Students should verify that they do not have any lectures, drills, or labs they're currently enrolled in at the specified times.
Classes where a student is on a waitlist may also trigger this error.
Out of Term, Appointment Unavailable, Etc.
Students should verify that they're enrolled in the specified term and that they're enrolling within their appointment dates.
More information related to these errors is available on the Registrar's website related to Registration Periods.
Term Limits and Course Loads being Exceeded
The Registrar's Office sets Course Load requirements for Undergraduates if they've registered as full-time or part-time students.
If a student wishes to take on more hours than is normally allowed, they must submit an Overload Petition to their academic college.
Out of Career or Registering for >5000 and >500V Graduate Courses
Undergraduate students wanting to take graduate level courses will need to petition for doing so for on a CLASS-BY-CLASS basis.
Classes taken while enrolled as an Undergraduate will be for Undergraduate Credit.
The petition does NOT act to override any other errors, such as prerequisite errors.
Other Unresolvable Errors...
Processing Times May Vary
Each Override Request must be reviewed and approved on a case-by-case basis. Because of this process, submitting an Override Request does not equate to immediate approval.
We ask for students' patience, especially in periods with higher influx of registration (priority registration, the three weeks before classes, week of classes). During higher intake periods, override processing times may be delayed to three to five business days.
Our system tries to accommodate for the student's situation by assigning priority, but this phase of the form is still in development.
Office staff asks students to wait at least five business days before inquiring about the status of their override request; to which they may contact Student Support at email@example.com or 479 575-3351 with their UARK ID number.
We are thankful for the patience and understanding of students in this situation.
Typical Timeline of Notifications and Drops
Students who are enrolled in classes and do not have UAConnect-verified prerequisite credits (as in cases with those who have temporary overrides) will be notified of being dropped from the class. This audit and messaging is run typically 10 to 5 business days before classes start.
The first drop date(s) for students who lack prerequisite credits may be the Wednesday and/or Friday before classes start.
On the Friday of the first day of classes, there will be a final roster check and students who do not satisfy the prerequisites for courses they are enrolled in may be dropped to receive a full refund.