Business Intelligence & Optimization

Our office serves as a critical bridge across various functions and spearheading efforts to make the organization more efficient.  Our roles and responsibilities generally revolve around leveraging data and analytics to improve decision-making, streamline processes, and enhance overall organizational performance.  We play a crucial role in helping the College make informed decisions and help to improve efficiency in the rapidly evolving business landscape.

Summary of Responsibilities

  • Content Management
  • Cost Reduction Solution
  • Creative/Technology Innovations
  • Cross-Functional Collaboration
  • Database Management
  • Guidelines & Process Documentation
  • Efficiency Enhancement
  • Knowledge Management
  • Operational Processes & Strategy
  • Organizational Transformation
  • Process Reengineering & Optimization
  • Project Management
  • Resource Allocation & Management
  • Software Engineering
  • Space Data and Utilization
  • Technology Integration

Patrick KwokPatrick Kwok
Director of Optimization and Business Intelligence Developer
512-948-2928
pkwok@uark.edu